FAQ
General
What is documenta?
documenta is an art exhibition, founded in 1955 by Arnold Bode. Since then, each edition has steered international conversations about art. Every five years, Kassel’s “Museum of 100 Days,” as documenta is often called, welcomes thousands of artists and cultural professionals, as well as millions of worldwide visitors. documenta has become a seismograph for international contemporary art and its engagement with current social issues.
What is documenta gGmbH?
documenta und Museum Fridericianum gGmbH is a non-profit organization supported and funded by the City of Kassel and the State of Hesse as shareholders. The organization is responsible for the documenta exhibition, which takes place every five years, as well as the Fridericianum, the documenta archiv, and the documenta Halle.
When is D16?
D16 will take place from June 12 to September 19, 2027, in Kassel. Each documenta exhibition lasts 100 days.
Who is the Artistic Director of D16?
The Artistic Director of D16 is Naomi Beckwith. She is Deputy Director and Jennifer and David Stockman Chief Curator at the Solomon R. Guggenheim Museum and Foundation in New York. Previously, Naomi Beckwith held curatorial positions at the MCA Chicago and the Studio Museum in Harlem. She is a graduate of the Courtauld Institute of Art in London and has co-organized numerous prestigious exhibitions and monographic projects.
Can I donate to D16?
We’re stepping into a new chapter! This page continues to evolve with our growing circle of sponsors and supporters. Please check back soon for ways to join & support the D16 community.
In the meantime, we welcome your inquiries at funding@documenta.de.
Tickets and Shop
Where can I buy tickets?
Tickets are available in the D16 online shop and at various advance ticket offices in Kassel, including the Fridericianum and the store of Kassel Marketing on Wilhelmstraße in Kassel. Additional ticket outlets will be announced.
Which tickets are available?
The following tickets are available for visits during the exhibition from June 12 to September 19, 2027. Tickets are valid for all D16 exhibition locations.
1-Day Ticket (valid for one day)
29 euros / reduced 19 euros
2-Day Ticket (valid for two consecutive days)
45 euros / reduced 32 euros
Season Ticket (personalized and valid for the entire exhibition period. Official ID will be requested for ticket use)
125 euros / reduced 100 euros
Evening Ticket (valid for one day from 5:00 pm to 8:00 pm)
12 euros / reduced 8 euros
School Class Ticket (valid for students and teachers)
7 euros
Family Ticket (valid for one day for up to two adults with a maximum of three children below the age of 18)
60 euros
Solidarity Ticket (by purchasing a Solidarity Ticket, you support the free entry of a documenta visitor)
27 euros
Free admission
Children up to twelve years and holders of a Solidarity Ticket
Who is eligible for discounted tickets?
Children, students, trainees, recipients of basic social security benefits (e.g., ALG II or supplementary pension benefits), Federal Volunteer Service personnel or FSJ, refugees, and asylum seekers.
Visitors with disabilities and different abilities who are accompanied by a support person may bring that person to the exhibition free of charge. Visitors with different abilities, which significantly compromise their visit (50%), receive reduced admission by presenting appropriate certification. The Teilhabecard will replace official certificates in conjunction with valid identification.
Discounted class tickets are available in our online shop and recommended for school visits.
What is an Accessibility Card and how can I obtain one?
Our Accessibility Card facilitates access to the exhibition and reduces waiting times on site. It is intended for visitors who cannot stand for extended periods or wait in crowded areas. The card is available at the Welcome Center upon presentation of appropriate documentation.
What are Solidarity Tickets and who can access them?
A Solidarity Ticket is based on the principle of solidarity. By purchasing one, you help provide free admission to another visitor to D16. Solidarity Tickets are available throughout the exhibition period. No special authorization is required to receive a Solidarity Ticket. The availability of Solidarity Tickets depends on the number of Solidarity Tickets purchased. A Solidarity Ticket cannot be guaranteed.
Are free tickets available to tour guides, teachers, group lecturers, and students?
Free tickets are not provided to tour guides, teachers, group, and group lecturers. Teachers can refer to the School Class option (7 euros). Schools based in Hesse can register on the Startchancen website. Please visit the website for more information: https://www.startchancen-hessen.de/
Are tickets transferable?
Yes, tickets are transferable except for Season Tickets. For more information, please refer to Tickettoaster’s Terms and Conditions: https://www.tickettoaster.de/agb
Can I redeem tickets on any day?
Yes, 1-Day Tickets and 2-Day Tickets can be validated on site from June 12 to September 19, 2027. The 2-Day Ticket is valid for two consecutive days once validated.
Are tickets valid for public transport?
Tickets for D16, except for the Season Ticket, also include free travel on local public transportation in the KasselPlus area. Travel is free until the end of service on the day the ticket is valid. Season Ticket holders can purchase discounted MultiTickets at NVV ticket machines and advance sales locations throughout the exhibition.
Will tickets be personalized?
No, except for Season Tickets, the tickets are not personalized.
Where can I find my tickets purchased in the online shop?
Your tickets were sent to you via email.
Do online tickets need to be printed out?
No, you can show your tickets on a mobile device.
What does the message “your order was not successful” mean?
There are different reasons for this message, most of which are temporary. Please place your order again.
Do you offer gift vouchers?
No, since our regular tickets can be used on any date, they are also a great gift.
Can purchased tickets be exchanged or returned?
In general, purchased tickets cannot be refunded. For more information, please refer to tickettoaster'sTerms and Conditions: https://www.tickettoaster.de/agb
What happens if I lose my ticket or if the barcode is damaged?
You are responsible for the loss of physical tickets. For personalized Season Tickets, please check with the Lost and Found office or our shops. A replacement fee may apply if the Season Ticket needs to be reissued by our ticketing provider, Tickettoaster. For more information, please refer to tickettoaster'sTerms and Conditions: https://www.tickettoaster.de/agb
Tickets purchased through the online shop will be sent to you via email. If you can no longer find this email, please contact us at service@documenta.de
In case of barcode damage, please retrieve the ticket from your mailbox. You can contact us at service@documenta.de if you cannot access your tickets.
Who is responsible for ticketing at D16?
Ticketing for D16 is handled by the Kassel-based company tickettoaster GmbH.
Are there discounts for group ticket sales?
Groups that purchase eleven or more tickets receive a 10% discount per ticket.
This discount does not apply to School Class Tickets or group tours.
Exhibition Tours
Where can I book an Exhibition Tour?
You can book an Exhibition Tour in combination with tickets to D16 through the online shop of our service provider, x:hibit. Click here to visit the store: https://shop.documentasixteen.com/shop/
What can I expect on an Exhibition Tour?
What tours does D16 offer?
D16 offers various exhibition tours in German and English for groups and individuals. D16 regularly offersaccessible programs in German Sign Language and International Sign Language for individuals and groups. For dates, inquiries, and reservations, please contact our Visitor Services directly: service@documenta.de or +49 561 4739-6415.
Where do the Exhibition Tours start?
All D16 exhibition tours begin at the Welcome Center, located at Friedrichsplatz 20 in Kassel.
Can I book an Exhibition Tour for a group?
To book a customized exhibition tour for one or more groups, please visit our shop.
The Group Tour has a capacity of fifteen visitors with a fixed price (180 euros). This group size cannot be exceeded under any circumstances.
Larger groups will be split into several Group Tours. If fewer people than you specified participate in the tour, you do not need to inform us. Group Tours can be purchased at service@documenta.de and through our ticket hotline: +49 561 4739-6415 (available daily from 10:00 am to 6:00 pm).
Can tickets for Exhibition Tours be added to exhibition tickets at a later date?
Yes, tickets for the exhibition can be combined with Exhibition Tours at a later time.
Are Exhibition Tours also offered for school groups?
Yes, Exhibition Tours and programs led by trained staff along with international art educators and artists are offered for school groups.
You can book the School Class Ticket through our online shop.
School Tours can be booked here.
Is it possible for groups to organize their own Exhibition Tour?
Friends’ Associations of Museums and art associations have the option of organizing their own exhibition tour after registering and paying a license fee. Tour operators are excluded from this option and can book their own regular exhibition tour. You can book licensed tours in our online shop.
What are the conditions for accompanying persons during Exhibition Tours?
Visitors with disabilities who require support may bring their accompanying person along on the exhibition tour free of charge.
Visit
What are the opening hours?
The regular opening hours are from 10:00 am to 8:00 pm daily, event times may vary.
Is the exhibition barrier-free?
D16 will take place at various locations throughout the city of Kassel. Exhibition venues will be made accessible so that visitors can visit them with as few barriers as possible. You can find more information under our accessibility tab.
Are animals allowed?
Animals are not permitted in the exhibition buildings, assistance dogs are an exception.
Is filming or photography allowed in the exhibition?
Photography for personal use is permitted without a flash. Flash photography, tripods, filming, and similar activities are not permitted in the exhibition. Commercial photography and video recording require prior authorization. Please contact the press office for further information: presse@documenta.de
How do I find my way around?
A guidance system and site plan for D16 will help visitors find their way around the exhibition. The site plan will be available free of charge online and in print.
Where can I find artworks from previous documenta exhibitions?
Information on outdoor artworks from previous documenta exhibitions can be found here.
What is the best way to get to D16 in Kassel?
The following options are available for travel to Kassel:
Train:
For schedule details and fares, please contact Deutsche Bahn. The Intercity-Express (ICE) for long-distance travel stops at the Kassel-Wilhelmshöhe station; regional trains stop at both the Kassel-Wilhelmshöhe station and the Kassel Central Station.
Distances and shortest travel times to Kassel-Wilhelmshöhe by ICE:
Berlin 380 km / 2:40 hours
Dresden 300 km / 3:40 hours
Frankfurt 193 km / 1:50 hours
Hamburg 307 km / 2:20 hours
Hanover 164 km / 0:50 hours
Cologne 178 km / 3:25 hours
Leipzig 204 km / 2:10 hours
Munich 482 km / 3:30 hours
Amsterdam 335 km / 5:30 hours
Brussels 360 km / 6:00 hours
Luxembourg 300 km / 6:30 hours
Milan 650 km / 10:40 hours
Prague 375 km / 6:30 hours
Warsaw 790 km / 9:30 hours
Vienna 600 km / 7:50 hours
You can find all current train connections and travel times on the Deutsche Bahn website: https://www.bahn.de/
Car:
If you are traveling by car, we recommend using Park & Ride parking lots and continuing your journey by public transportation. You can find Park & Ride parking lots on the Visit Kassel website: https://visit.kassel.de/mobilitaet-vor-ort/p-r
You can offer and find rides to Kassel via the BlaBlaCar platform: https://www.blablacar.de/
From the north or east: A7 / Kassel-Nord exit
From the south: A49 / Kassel-Auestadion exit
From the west: A44 / take the A49 at Südkreuz / Kassel-Auestadion exit
Plane:
From Kassel-Calden Airport
Take bus 100 or taxi to downtown Kassel. Taxi: +49 561 881 11, Minicar: +49 561 811 081.
From Frankfurt Airport
Direct connection via Deutsche Bahn (ICE) to Kassel-Wilhelmshöhe. You can find information on departure times and tickets here: https://www.bahn.de/
From Hannover Airport
Take the S-Bahn to Hannover Central Station, then take the ICE to Kassel-Wilhelmshöhe. Information on departure times and tickets can be found here: https://www.bahn.de/
From Paderborn-Lippstadt Airport
Take the regional train to Kassel-Wilhelmshöhe. Information on departure times and tickets can be found here: https://www.bahn.de/
What transportation options do I have in Kassel?
Public Transportation
From the Kassel Wilhelmshöhe train station, take the tram Line 1 toward “Vellmar,” Line 3 toward “Ihringshäuser Straße,” or Line 4 toward “Hessisch Lichtenau” to “Friedrichsplatz” where the Welcome Center is located.
All event venues are expected to be accessible by tram or bus. D16 tickets, except for the Season Ticket, are also valid as transit tickets for public transportation throughout the NVV area. Visitors can use public transportation free of charge until the end of service on the day their ticket is valid.
Take lines 1, 3, 4, 5, 6, or 8 to the “Friedrichsplatz” stop. There you’ll find the central Welcome Center of D16.
You can find current schedules on the Kasseler Verkehrsgesellschaft website: https://www.kvg.de/verbindungsuche/.
Google Maps also displays current public transportation routes in Kassel.
Please note: Season Ticket holders can purchase discounted MultiTickets during the exhibition period.
Bike
You can rent bikes at affordable rates at several stations throughout the city through the nextbike bike-sharing system: https://www.nextbike.de/kassel/de/
Instructions on how to rent a bike, as well as a map showing the nextbike stations, can be found on the City of Kassel’s website: https://www.kassel.de/buerger/verkehr_und_mobilitaet/mit-dem-fahrrad/nextbike.php
Several bike parking spaces are available in the city center right in front of the Fridericianum.
Where can I book my accomodation?
If you need help or assistance with hotel reservations in Kassel, please contact Kassel Marketing GmbH info@kassel-marketing.de or you can book your favorite accommodation directly here.
Tourist Information:
Wilhelmsstraße 23, 34117 Kassel
Are there discounted travel options for school groups?
The “Schulausflugsticket” is available for elementary and secondary school classes at schools in Hesse. This ticket entitles school classes and two supervisors to free travel as part of field trips during the school year. You can find more information here: https://kultus.hessen.de/schulsystem/schulausflugticket
All public schools in Hesse also have the option of using “KulturBus” to visit cultural events such as D16. The cost of using the bus is covered by the State of Hesse. You can find more information here
Where can I purchase merchandise?
Merchandise can be purchased in Kassel at the D16 Welcome Center during the exhibition.